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FAQs

  • What is Agraw Organics?
    Agraw Organics is a brand specializing in high-quality organic products, including fruits, vegetables, oils, and other natural items.
  • Where are your products sourced from?
    Our products are sourced from certified organic farms that adhere to sustainable and eco-friendly farming practices.
  • Are all your products organic?
    Yes, all our products are 100% organic and free from harmful pesticides and chemicals.
  • What types of products do you offer?
    We offer a wide range of organic products, including fresh fruits, vegetables, oils, grains, and sustainable alternatives like bamboo toothbrushes and neemwood combs.
  • Do you have seasonal products?
    Yes, we offer seasonal products such as fresh fruits and vegetables that are available during specific times of the year.
  • How does Agraw Organics promote sustainability?
    We prioritize eco-friendly practices, including sourcing products sustainably and using minimal plastic packaging. We also offer products like bamboo toothbrushes and neemwood combs.
  • What type of packaging do you use?
    Our packaging is eco-friendly and aims to minimize plastic use. We use biodegradable materials wherever possible.
  • How can I place an order?
    You can place an order through our website by selecting your desired products and completing the checkout process.
  • Do you deliver across India?
    Yes, we offer delivery across India. However, delivery times may vary based on your location.
  • What is the delivery time for orders?
    Delivery times typically range from 2-7 business days, depending on your location and product availability.
  • Is there a minimum order value for delivery?
    Yes, there may be a minimum order value for free delivery. Please check our delivery policy for more details.
  • What payment methods do you accept?
    We accept various payment methods, including credit/debit cards, net banking, UPI, and digital wallets.
  • Can I cancel or modify my order?
    Yes, you can cancel or modify your order within a specified time frame before it is dispatched. Please contact the customer support.
  • What is your return and refund policy?
    For any queries relating to returns and refunds, please contact the customer support.
  • Do you have any loyalty programs or discounts?
    Yes, we offer loyalty programs and occasional discounts. Please sign up for our newsletter or follow us on social media for the latest offers.
  • Can I gift Agraw Organics products?
    Yes, we offer gift hampers and customizable options for gifting. You can pair our products with seed rakhis or other sustainable gifts.
  • How can I contact customer support?
    You can contact our customer support team through our website's contact form, email, or phone. Our team is available to assist you with any queries.
  • Do you offer bulk or corporate orders?
    Yes, we offer bulk and corporate orders. Please get in touch with our sales team for more details.
  • Can I track my order?
    Yes, once your order is dispatched, you will receive a tracking number to monitor your delivery status.
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